Customer Satisfaction Benefits: Why Gamification Can Increase It
Customer satisfaction is a hot topic these days. Blog post upon blog post note its importance and everybody seems to agree. But, why is customer satisfaction so important? Many businesses are aware of the popular advice to keep customers happy but most don’t realize the…
Why Marketing and Branding need to start with Human Motivation 2/2
In the previous blog post (if you have not read it, check it out here) we talked about how to leverage the 8 Core Drives of human motivation to design effective push marketing campaigns. What about pull marketing campaigns? These aim to get customers to…
Why Marketing and Branding need to start with Human Motivation 1/2
THE question you’ve been asking yourself everyday If you are in the marketing field, you constantly wonder how to grab the attention of potential customers: “How do I get people to buy my company’s product, rather than my competitors’?” “How do I encourage people to…
Best Customer Satisfaction Examples with Gamification
How do you satisfy your customers? Many companies still focus on the wrong thing. They try to create the best product possible, but neglect the fact that it is the customer experience that supercharges customer satisfaction. Building stunning customer experiences – that’s how businesses win…
The ULTIMATE Octalysis Guide to Remote Work
Part 1: How the Octalysis Group succeeds in working across the world Virtually Happy Ever After The Octalysis Group prides itself on being a fully virtual workplace. We have no office. No physical place where my colleagues and I meet. The internet is our…
Increasing User Retention in Gyms thanks to the Octalysis Framework
If you are familiar with Gamification and the Octalysis Framework, you have probably come to a habit of applying it in your daily life to analyse games you play, or apps you use. (If you are NOT familiar with the Octalysis Framework, I will be…
Using behavioural design to foster eco-responsible consumption habits
I recently flew to Berlin with my colleagues from the Octalysis Group to meet a client. One evening, while walking around the city, we decided to buy water bottles and something sparked our interest. We discovered a national policy crafted to foster eco-responsible consumption…
Easter Eggs Want to Be Found: Using Easter Eggs to Motivate Employees
The Easter Egg I Never Found, But Could Have When you think of Easter Eggs, you probably first think of colorful eggs hiding around the house or your backyard, carefully hidden by your parents. Almost everybody who has looked for these hidden eggs, can still…
Find out how Epic Meaning can super charge your employees
Create a higher meaning for employees When employees buy into higher meaning, they will work harder and be happier. We’ve previously written about how to manage various employee types, and how to retain employees through workplace gamification. We’ve even created successful employee motivation designs for existing…
Did AirBnB Kill the Hotel Star? 712% ROI in Product Gamification
AirBnB Killed the Hotel Star (Or did it?) You have heard the tune: “Video killed the radio star.” For awhile, it seemed like AirBnB was digging graves for traditional hotel chains. One hotel chain came to The Octalysis Group with this fear. They had reason…
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