The Ultimate Guide to Remote Work Series: EXPRESSION
REMOTE Step 2: give remote work team members Self-Expression Tools to build a sense of culture and appreciation for individual uniqueness. In Step 1, RESPONSIVENESS, we explained how to install and instill the right Tools, Culture and Triggers to enable a responsive Remote Work environment….
The Ultimate Guide to Remote Work Series: RESPONSIVENESS
REMOTE FRAMEWORK STEP 1: Maintaining RESPONSIVENESS in Remote Work Set Ups One of the main differences between working in an office versus working remotely is the lack of close proximity of your colleagues. We already mentioned that less physical presence of colleagues as such can…
The Ultimate Guide to REMOTE Work series: THE REMOTE FRAMEWORK
Turbulent times for engagement The world is going through turbulent times. We are all busy adjusting to unprecedented realities. Companies worldwide have had to readjust to at least one aspect of this ‘new ‘normal’: many of their employees are working remote. The new situation presents…
Remote Working: making it work for your employees
Remote Work in an Experience Economy In traditional office setups, employee engagement continues to be low. Active disengagement or even sabotage of work processes seems to be the norm for 20-25% of the workforce. Only 15% are engaged. Daunting numbers indeed and these numbers have…
How to get true Customer Loyalty
My grandmother never did change her shopping behaviour much. She used to buy her daily groceries in one store only. Her bread at the same bakery. And her meat at the same market stand. Year in, year out. For decades. Your grandmother likely did the…
How to: Digital Engagement in Digital Transformation
The Need for Digital (Engagement in) Transformation Most companies need to create digital experiences for their customers. The days are gone that we have large front desks that take care and guide people on their customer journey from ‘cradle to grave’. Now companies like banks,…
Gamification and HR: using behavioral science to motivate your employees
It has now become common knowledge that using Gamification in the workplace super charges employee motivation significantly. We already shared some great ROIs from one of our award winning applications earlier, here. We regularly achieve improvements in productivity and sales measurements of 60% and more….
Motivation in the workplace: create it with Octalysis
Most businesses are struggling to create happy and motivated people in the workplace. Unfortunately, this is not a new phenomenon. In fact, workers have been disengaged at work for decades. Despite an avalanche of products to make work more efficient and more engaging, the dismal…
Best Customer Satisfaction Examples with Gamification
How do you satisfy your customers? Many companies still focus on the wrong thing. They try to create the best product possible, but neglect the fact that it is the customer experience that supercharges customer satisfaction. Building stunning customer experiences – that’s how businesses win…
What is Gamification? And what is not.
The truth about what is gamification. Gamification is a rapidly growing business. When Yu-kai Chou and I founded The Octalysis Group, there was only little interest in gamification. Some people even thought it was an excuse for us to play more games (and we did)….
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